Frequently Asked Questions

We offer comprehensive testing services including:

• Catalyst Testing: Commercial catalyst evaluation, refinery catalyst testing, and custom catalyst development
• VLE Testing: Vapor-liquid equilibrium studies for process design
• Process Testing: Pilot plant testing, scalable kinetic research, and hydrodynamic scale-up
• Equipment Testing: Lab equipment validation and performance testing

Yes, we provide full-spectrum engineering services including:

• Conceptual process design and feasibility studies
• Detailed engineering (EPCM and EPC)
• Process simulation and optimization
• P&ID development and documentation
• Site surveys and troubleshooting
• Engineering manpower support

Our safety services include:

• HAZOP Studies: Comprehensive hazard and operability analysis
• PSM Audits: Process safety management compliance audits
• HAC: Hazardous area classification
• QRA: Quantitative risk assessment
• Consequence Modeling: Using Gexcon FLACS software

We provide calibration services for a wide range of industrial instruments:

• Temperature: Thermocouples, RTDs, temperature transmitters, temperature controllers
• Pressure: Pressure gauges, transmitters, pressure switches, pressure calibrators
• Flow: Flow meters, flow transmitters, flow controllers
• Level: Level transmitters, level switches, level gauges
• Analytical: pH meters, conductivity meters, gas analyzers
• Dimensional: Calipers, micrometers, height gauges

All calibrations are traceable to national and international standards.

Yes, our calibration laboratory is ISO/IEC 17025 accredited. This means:

• Internationally recognized calibration certificates
• Traceability to national and international standards (SI units)
• Compliance with quality management systems
• Accepted by regulatory bodies and auditors worldwide
• Uncertainty calculations following international guidelines

We provide accredited calibration certificates with each service.

Calibration frequency depends on several factors:

• Manufacturer Recommendations: Typically 6-12 months
• Regulatory Requirements: Some industries require specific intervals
• Usage Intensity: Heavy use may require more frequent calibration
• Criticality: Safety-critical instruments need more frequent checks
• Historical Performance: Track record of drift over time

General Recommendations:

• Critical safety instruments: Every 6 months
• Production process instruments: Every 12 months
• Reference standards: Every 12-24 months

Yes! We provide both in-lab and on-site calibration services:

In-Lab Calibration:

• Most accurate calibration in controlled environment
• Full range of measurement capabilities
• Lower cost per instrument
• Typical turnaround: 3-5 business days

On-Site Calibration:

• Minimal downtime for your operations
• Ideal for large or non-portable equipment
• Available throughout Thailand
• Can be scheduled during plant shutdowns

Our calibration certificates include:

• Instrument identification details (make, model, serial number)
• Calibration date and environmental conditions
• Standard equipment used (with traceability references)
• As-found and as-left data
• Measurement uncertainty calculations
• Pass/fail determination against specifications
• Calibration procedures followed
• Technician signatures and laboratory accreditation seal
• Recommended recalibration date

Yes. When equipment is found out of tolerance:

• As-Found Documentation: We record the out-of-tolerance condition
• Adjustment: If possible, we adjust the instrument to within specifications
• As-Left Data: Document performance after adjustment
• Recommendations: Suggest repair, replacement, or more frequent calibration if needed

If adjustment is not possible, we'll provide a detailed report explaining the issue and recommendations for resolution.

Yes! We understand production urgency:

• 24-Hour Express: Available for critical instruments (additional fee applies)
• 48-Hour Rush: Expedited processing for urgent needs
• Same-Day On-Site: Emergency on-site calibration available in Bangkok area

Contact us by phone for urgent calibration requests: 02 036 7088

Project timelines vary based on scope and complexity:

• Testing Services: 2-6 weeks depending on test complexity
• HAZOP Studies: 1-3 weeks for standard plants
• Engineering Projects: 1-6 months depending on scope
• Pilot Plant Studies: 3-12 months for complete programs

We provide detailed timeline estimates during the quotation phase.

Our standard workflow includes:

• Initial Consultation: Understanding your requirements and objectives
• Proposal & Quotation: Detailed scope of work and pricing (3-5 business days)
• Project Kick-off: Planning, resource allocation, and schedule confirmation
• Execution: Regular progress updates and interim deliverables
• Review & Delivery: Final report, data analysis, and recommendations
• Follow-up Support: Technical support and clarifications

Yes, we work with clients across Southeast Asia and globally. We can accommodate:

• Remote collaboration via video conferencing
• On-site visits and technical support
• English and Thai language documentation
• International standards and regulations

We use industry-leading software including:

• CHEMCAD: Process simulation and design
• FluidFlow: Piping and flow system analysis
• VisMix: Mixing and reactor design
• Gexcon FLACS: Consequence modeling for safety studies
• Algorithmica: Process optimization

We serve diverse industries including:

• Petrochemical and Refining
• Chemical Processing
• Oil & Gas
• Food & Beverage Processing
• Pharmaceutical Manufacturing
• Polymer & Plastics
• Renewable Energy & Biofuels
• Power Generation

We adhere to international standards including:

• ISO Quality Management Systems
• ASTM Testing Standards
• API Standards for Oil & Gas
• IEC Standards for Safety Systems
• Local Thai regulatory requirements

Pricing depends on project scope and complexity:

• Testing Services: Based on test complexity, duration, and materials required
• Engineering Services: Fixed-price or time-and-materials depending on project definition
• Safety Studies: Based on plant complexity and study duration
• Products & Software: Purchase, rental, or trial options available

We provide detailed quotations after understanding your specific requirements.

Standard payment terms include:

• 30% deposit upon project confirmation
• 40% at interim milestone or mid-project
• 30% upon final delivery and acceptance

For long-term clients or large projects, we can discuss customized payment schedules.

Our quotation timeline:

• Standard Inquiries: 3-5 business days
• Complex Projects: 5-10 business days (may require site visit or detailed discussion)
• Product Pricing: 1-2 business days

For urgent requests, please contact us directly by phone to expedite the process.